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Issue 7: Five Ways 45Drives Can Help Manage Your Storage

Five Ways 45Drives Can Help Manage Your Storage

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Issue #7

In this issue:

How Snapshots Saved Data from Ransomware Attack
The Weekly Tech Tip: Support Offerings
Five Ways 45Drives Support Can Help Manage Your Storage Infrastructure
Bits & Bytes: RMA Process
AGADA Biosciences Spotlight

Feature Story

Customer Case Study: How Snapshots Saved Data from Ransomware Attack

Recently, one of our customers came for support after falling victim to a ransomware attack. The attack encrypted their data - locking up 30TB.

If you're unfamiliar with ransomware attacks - the attacker generally encrypts the victim’s data and tries to charge for the "key" to unencrypt.

Here's how our support team took care of this issue.

The problem:

After a ransomware attack, the customer came to support, wanting to pull some files out of the encrypted data pool - unaware that they had a great snapshot schedule set up already that gave them the ability to do much more than that. They also needed to keep the encrypted pool to complete their investigation.

Customer setup:

This customer had 200TB raw storage. Two pools and one with 30TB used. Their other pool had a good amount of usable space open and was unaffected by the encryption. The server was running ZFS, using Veeam to backup a Windows filesystem.

Solution:
Our support team copied the encrypted data pool over into unused space so the investigation could continue unhindered. Because of ZFS snapshotting, they could roll back their main pool - so the data loss was very little.

This customer was unaware of the resiliency that their strong snapshot schedule provided. They came to us hoping to pull certain files out of the encrypted data, and we told them we could do them one better — restore the whole thing. But, since they required holding on to their encrypted data pool until they finished their investigation, we couldn’t roll back their server immediately.

Our support team showed them how to copy their entire pool into free space on their server (luckily, they had over 150TB open). Then, with the dirty pool successfully saved, they could roll back their production data to just before the attack occurred. Crisis adverted!

Weekly Tech Tip

45Drives Support Offerings

What's it like after you buy a Storinator? How does configuration work?

This week's Tech Tip covers those questions! In this video, one of our data storage specialists, Spencer - gives you a rundown of what to expect after you purchase a configured storage server from 45Drives.

Watch here!

From the Blog:

Five Ways 45Drives Support Can Help Manage your Storage Infrastructure

If you’re a system administrator, a good day is when no one talks to you, and a bad day is when everyone talks to you. Our support team is 100% dedicated to making sure no one talks to you – unless you want them to, of course!

In our most recent blog, we’ve compiled five reasons how our service and support offerings can help you not worry about your infrastructure and backend surprises – but focus on your everyday tasks and keep your workflow moving forward seamlessly.

Keep reading blog here.

Bits & Bytes:

Did you know if you purchase hard drives from us, we will take care of the RMA process?

Just notify us of a bad disk and we will have one sent to you right away. We will also assist you in returning your defective drive to your supplier!

Visit our support page to learn more about 45Drives support and warranty.

How To:

Here's a quick "how-to" article from our engineers! This article teaches you how to rebuild a failed redundant boot drive. It shows you how to tell if your boot drive has failed and what steps to take to rebuild it.

Hit the big red button to learn how.

Teach me how to rebuild a failed redundant boot drive.

Architecture Flex:

AGADA Biosciences

This awesome setup belongs to AGADA Biosciences, a Canadian biomedical company that specializes in the critical work of orphan drug development. Their setup includes three gateways to act as a Proxmox cluster and three C8 Storinators for an all-flash cluster.

Find out why they chose 45Drives as their storage provider in this customer spotlight.

Read AGADA Biosciences Spotlight Here.

Want to be featured in The Direct Wire?

Send us your Storinator setup, pitch us a story or become a guest blogger! We'd love to hear from you and feature you on our website and in The Direct Wire!

Email The Direct Wire

Virtual Education:

Sign up For a 45Drives Webinar

Our Public Webinars explore popular topics such as Ceph Clustered Storage & ZFS. Large groups from multiple organizations can join anonymously and participate in Q&A sessions afterward.

Our Private Webinars allow the members of your organization to have a one-on-one session with our engineers and data storage specialists and can provide an opportunity to explore your company-specific data storage challenges.

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Newsletter Archives

1. Cockpit now has a visual file explorer

2. This was our best decision ever.

3. 45Drives Build File Sharing Module for Cockpit

4. New Houston Modules for Cockpit are Live!

5. Do you have a business continuity plan?

6. Do you need high availability?

7. Five Ways 45Drives Can Help Manage Your Storage

8. Clustering Simplified Using Houston's Modules

9. 45Drives now fully supporting Rocky Linux

10. It's finally here!

11. We're live with Rocky Linux!

12. Learn how to increase security for Houston UI

13. What happens when you put a Storinator in the dryer?

14. The Jeff Geerling Inspired Storinator

15. Demystifying Benchmarking Myths

16. Discover the Benefits of an Open Source Storage Server

17. Updates to Houston's File Sharing Module

18. Work & collaborate from anywhere in the world...

19. Discover the Benefits of an Open-Source Storage Server

20. Everyone can use more data storage.

21. Indexing Files on a Mac Made Easy

22. Setting up offline package repositories

23. Is it time to scale your data storage?

24. Black Friday Cold Storage Sale!

25. Join the 45Drives Creator Cartel

26. Find out if a cluster is right for you.

27. So, we took down our Ceph cluster

28. Top 5 Tips For Surviving The Winter

29. Happy New Year!

30. Become a beta tester!

31. Learn how to manage data storage efficiently

32. How to Implement ZFS Encryption for Data Safety

33. Design Your Own Custom Front Plate!

34. We're Now Offering 24/7 Support✨

35. Thinking about a storage server?

36. Did you register yet?

37. Find your perfect storage solution

38. The 45Drives video series you've been waiting for!

39. Data Storage Emergency?

40. Our Version of Spring Cleaning

41. Maximize Your Hardware With Virtualization

42. Should You Virtualize Your Storage?

43. Did you miss out on these services?

44. We've Streamlined Our Support

45. Is it time to wipe those old hard drives?

46. How to back up your virtual machines with Proxmox

47. Everything you want to know about virtualization

48. Need more data storage?

49. Is it time to cluster your data storage?

50. Ceph - Are you missing out on this solution?

51. Building a ZFS Storage System 💥

52. Doing some research on new storage solutions?

53. Have Your New Storage Solution in 5-7 Days 🚀

54. Summer Sizzler Sale ☀

55. We make storage easy — see for yourself!

56. Can we help?

57. Learn more about our architecture consultations

58. We're on a podcast with Tom Lawrence 💫

59. We made our own Linux Server UI 💥

60. Learn how to manage and administer Ceph storage solutions

61. Don't worry, we got you!

62. Doing some research on new storage solutions?

63. What are the Best Practices when Using CephFS & Samba?

64. We've made some major mechanical changes 👀

65. The next generation is finally here.

66. Want NVMe now? 🔥

67. The biggest reason to order your Hybrid Storinator

68. Doing some research on new storage solutions?

69. Get NVMe now: Here's how...

70. Want ESXi functionality without the licensing fees?

71. Get the features of ESXi without a yearly subscription

72. Data storage issues happen at the worst times...

73. Are you prepared for a ransomware attack?

74. Don't get stuck in a storage emergency this holiday.

75. We're ending 2022 with this...

76. Is Ceph clustering hard to administer?

77. Do you need a Linux refresher?

78. Don't get stuck with a data storage issue.

79. Stop what you're doing—we're giving this away for FREE.

80. The biggest reason to order your Hybrid Storinator..

81. Have Your New Storage Solution in 5-7 Days 🚀

82. Data storage issues happen at the worst times...

83. A peek behind our storage architecting process 👀

84. Get the features of ESXi without a yearly subscription

85. Lead Times, SSD Stats Report & More